Back Office Solutions
Choose Tasc to support, manage and track your administrative and operational processes
Meet Tasc
Manage all your back-office service related tasks in one place
Tasc, our back office platform is designed to manage all operationally resource heavy activities such as data processing tasks, data entry, analysis and management.
Why Tasc?
Smooth and quick integration
Our back office platform seamlessly integrates with third party APIs.
Personalised work flows
Capable of designing work flows fully aligned with your operational business needs.
Rich reporting and analytics
Reporting provided on task types SLAs, trends and Consumer Duty related requirements
Supports multiple tasks
Tasc support a wide range of processes that can be centralised in one platform.
100% scalable
Tasc is a cloud based solution which is 100% scalable, safe and secure, designed to meet the diverse needs of businesses of all sizes.
Payments sector focused
Tasc is designed with Payments sector in mind, capable of supporting a wide range of services.
Trusted across the Payments Industry
KYC/KYB enhanced and manual checks
PEP and sanctions fuzzy matches
Transactions monitoring and AML flags
Refund requests
Dispute management: chargebacks, representments and arbitration cases
Customer complaints
Need support for other tasks? We can help out!
Twin it with the front office solutions
Our back office solution can be easily twinned with the front line support allowing us to deliver a seamless end to end customer experience.
Let Dialect help!
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Fully managed customer experience solution
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Dialect's multilingual chat solution
Buttonlive chat support in 75 languages, 24/7, 365 days a year. - click to find out more
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Answering Service
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