Fintech, payments and CX experts

Seamless customer support offered by an amazing team of experts in the Fintech and CX industries - we know the challenges, the reason customers may make contact and how to resolve their queries

Flexible, scalable & cost effective solutions

We can easily flex with your internal and client growth plans.  Add and remove support channels with ease.  Outsourcing your CX can save thousands per month leaving you to do what you do best

Innovative CX solutions

We will share with you ongoing developments and opportunities offer your customer a world class customer support. We can also integrate with other 3rd party systems

Eliminate staff issue

Dialect handle all the recruitment, onboarding, training, management, and ongoing knowledge building of your CX team.  A major investment for any company recruiting a CX team 

Increase business continuity

A cloud based platform, a team available 24/7, 365, and trained to handle any query type. Remove the headache of managing internal resource to support customers

Insights and analytics

We love data, it ensures we deliver the very best solution and we know our clients love the insight we share to help them shape their product offering